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Terms of Service

Last updated: 10 May 2026

Important notice: JetDeclare is a form generation assistance tool. The user remains solely responsible for the regulatory compliance of their declarations with the competent authorities (national CAAs, customs, immigration authorities).

Table of Contents

  1. 1. Purpose
  2. 2. Acceptance of Terms
  3. 3. User Account
  4. 4. Plans and Pricing
  5. 5. Payment and Renewal
  6. 6. Cancellation and Right of Withdrawal
  7. 7. Acceptable Use
  8. 8. Limitation of Liability — Aviation
  9. 9. Intellectual Property
  10. 10. Service Availability
  11. 11. Amendments to these Terms
  12. 12. Governing Law and Jurisdiction

1. Purpose

These Terms of Service govern access to and use of the JetDeclare platform (hereinafter "the Service"), accessible at jetdeclare.com, published by [TO FILL — Legal name].

JetDeclare is a SaaS (Software as a Service) platform that enables private aviation pilots and operators to generate ICAO-compliant General Declaration forms.

2. Acceptance of Terms

By creating an account and using the Service, you unconditionally accept these Terms. If you do not accept these terms, you must stop using the Service immediately. Access to the Service is reserved for individuals of legal age or duly authorised legal entities.

3. User Account

  • Registration requires a valid email address and a secure password.
  • You are responsible for keeping your login credentials confidential.
  • Any use of the Service with your credentials is assumed to have been made by you.
  • If your account is compromised, you must notify us immediately at contact@jetdeclare.com.
  • Only one account per user is permitted.

4. Plans and Pricing

PlanPriceBilling
Pro€9.99 / monthMonthly, auto-renewed
EnterpriseCustom quoteAs per contract

All prices are inclusive of applicable taxes. JetDeclare reserves the right to modify pricing with 30 days' prior notice by email.

5. Payment and Renewal

  • Payments are processed by Lemon Squeezy, our payment provider (Merchant of Record).
  • Subscriptions are automatically renewed each month on the anniversary date.
  • In the event of a payment failure, the account enters an "unpaid" status and access is suspended after a 7-day grace period.
  • Invoices are issued by Lemon Squeezy and available in your customer portal.

6. Cancellation and Right of Withdrawal

Cancellation by the user

You may cancel your subscription at any time via the Lemon Squeezy customer portal. Cancellation takes effect at the end of the current billing period. No pro-rata refund is made for the remaining period.

Cancellation by JetDeclare

JetDeclare reserves the right to suspend or terminate any account in the event of a breach of these Terms, without prior notice or refund.

Right of withdrawal (consumers)

Under applicable consumer protection law (e.g. EU Directive 2011/83/EU), you have a 14-day right of withdrawal from the date of subscription. To exercise it, contact us at contact@jetdeclare.com.

Exception: if you have expressly requested immediate access to the Service, you waive this right of withdrawal in accordance with applicable digital services provisions.

7. Acceptable Use

The user agrees to:

  • Provide accurate and up-to-date information in the generated forms.
  • Use the Service only for lawful purposes and in compliance with applicable aviation regulations.
  • Not attempt to circumvent the security measures of the Service.
  • Not use the Service to generate false declarations or fraudulent documents.
  • Not resell or sub-license access to the Service to third parties.

8. Limitation of Liability — Aviation

JetDeclare is a form generation assistance tool and does not constitute a regulatory advisory service for aviation.

  • The user is solely responsible for verifying the compliance of the generated forms.
  • JetDeclare does not guarantee that forms will be accepted by all competent authorities.
  • As aviation regulations may change, it is the user's responsibility to ensure ongoing compliance.
  • JetDeclare shall not be held liable for any consequences (denied landing, fines, disputes with authorities) arising from errors in declarations.

9. Intellectual Property

The Service, its source code, design, algorithms and documentation are the exclusive property of JetDeclare and protected by applicable intellectual property laws. The user retains ownership of the data they input into the Service. By using the Service, the user grants JetDeclare a non-exclusive licence to host and process their data for the purpose of providing the Service.

10. Service Availability

JetDeclare endeavours to ensure maximum availability of the Service (target: 99.9% monthly uptime, excluding scheduled maintenance). However, JetDeclare does not guarantee uninterrupted availability and cannot be held liable for outages due to external causes (cloud infrastructure, force majeure, etc.). In the event of an outage exceeding 72 consecutive hours, a pro-rata refund may be granted upon request.

11. Amendments to these Terms

JetDeclare reserves the right to amend these Terms at any time. Users will be notified of any material change by email and/or in-app notification with 30 days' prior notice. Continued use of the Service after this period constitutes acceptance of the updated terms.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the jurisdiction in which JetDeclare is registered. In the event of a dispute, an amicable resolution will be sought first. Failing that, the competent courts of JetDeclare's registered jurisdiction shall have exclusive jurisdiction, subject to any mandatory provisions protecting consumers.

For consumer disputes within the EU, you may use the European Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

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